Every U.S. manufacturer, importer, distributor, and retailer of consumer products are obligated to report potential product defects to the U.S. Consumer Products Safety Commission. This doesn’t necessarily result in a CPSC-ordered recall of the product or other corrective measures, although it could. A hearing determines whether the product presents a substantial product hazard that warrants immediate notification to the manufacturer and the public.
The CPSC takes into consideration two types of substantial product hazards:
In assessing a hazard by defect, the CPSC considers the following:
The CPSC also takes into consideration the product’s engineering information, quality control, products liability lawsuits, results of independent testing labs, and consumer group complaints.
One a substantial hazard has been determined to exist, the severity of the hazard is then classified into a 3-tier priority system.
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